Compared to brooms and mops:

HIZERO can thoroughly clean floors in one step, saving you time and effort.

The floor will not be damaged by excessive moisture, making cleaning cleaner and safer.

Compared to traditional vacuum cleaners:

HIZERO is quieter, with no heating, dust, or exhaust emissions.

Longer battery life and more comfortable to use.

Compared to wet/dry vacuum cleaners:

HIZERO is quieter and emits no dust or odor.

Solid and liquid contaminants are automatically separated, reducing the risk of clogging.

The floor is also protected from scratches or damage from excessive moisture.

Compared to robotic cleaning machines:

HIZERO cleans faster and more quietly, and can handle heavy stains and sudden leaks, providing more comprehensive results.

HIZERO is suitable for all water-resistant hard flooring types, including:
Tiles, marble, solid wood flooring, engineered wood flooring, laminate flooring, vinyl flooring, concrete floors, cork flooring, and other new engineered flooring and mixed-material flooring.

Especially suitable for marble and wood floors – because HIZERO leaves no excess water when cleaning, and the soft cleaning rollers prevent scratches, making cleaning gentler and safer.

• It can operate continuously for 60 minutes in Mode 1.
• It can also operate continuously for 60 minutes in Mode 2.

When the battery is low, the battery indicator on the device will turn red as a warning. The device will automatically shut down as a safety precaution once the battery is completely depleted.

HIZERO can simultaneously vacuum and handle common solid, liquid, or mixed stains on floors, including:

• Dust and fine dirt
• Liquid spill
• hair and debris
• food scraps
• Common everyday stains

For larger items of dirt (such as a whole plate of pasta spilled on the floor), it is recommended to first wipe away the larger items with paper towels, and then use HIZERO for a deeper cleaning for better results.

Avoid inhaling sharp or hard objects , such as broken glass, nails, or screws, to prevent damage to the cleaning rollers.

With 60 minutes of battery life, it can clean approximately 200–400 m² of floor area, depending on the cleaning speed.

The tank can be cleaned using a 500ml water container .

• Mode 1: Approximately 40–80 m²
• Mode 2: Approximately 20–40 m²
  As you use it more, you'll find it easier and easier to use, and the cleaning speed will also increase.

The HIZERO F500 is easier to maintain daily:

• All cleaning and maintenance can be done in one location.
• The U-shaped trash can design makes it easier to empty solid waste.
• Equipped with a dedicated brush head cleaning tool, easily remove hair from the roller brush.

Same core performance:
The F500 and F803 are completely identical in terms of suction power, battery life, and water tank capacity .

Please watch the instructional video first to understand the correct usage method:
https://youtu.be/emgggnpKgjE?si=wP22TNy2EJPsDZHV

Here is a quick guide:

1. Adding Water and Cleaning Agent <br/>Add clean water to the clean water tank, ensuring the tap water temperature is below 40°C. Then add 5ml of HIZERO hard floor cleaner .
2. Begin cleaning the floor. <br />Push the tool back and forth to complete daily cleaning. It is recommended to avoid contact with sharp or loose objects, such as electrical wires.
3. Cleaning large stains <br />When encountering a lot of dirt, it is recommended to push forward for better results.
4. Deep Cleaning Mode <br/>For stubborn stains, switch to Mode 2 and gently twist the handle to quickly remove difficult stains.
5. To complete the cleaning process, push forward and lock the button.

For more detailed operating instructions, please download the F500 User Manual from this page: Click to Download

Please refer to the instructional video to understand the correct operating method:
https://youtu.be/W1RLwMEIGWA?si=9XN2kUr5WHzPdzpx

Here are the simplified steps:

1. Add water and cleaning solution . Add water to the water tank, ensuring the tap water temperature is below 40°C. Then add 5ml of HIZERO hard floor cleaning solution .
2. Begin cleaning. <br />Push the machine back and forth to clean the floor. Avoid contact with sharp or loose objects, such as electrical wires, during cleaning.
3. For larger stains , it is recommended to clean by pushing the surface forward for better results.
4. Deep Cleaning Mode <br/>For targeted treatment of stubborn stains, switch to Mode 2 and gently twist the handle to quickly remove stains.
5. Cleaning complete <br/>After cleaning, push the lock forward to complete the entire floor cleaning process.

For more detailed usage instructions, please download the F500 User Manual from this page: Click to Download

After each use, please be sure to:

1. Empty the solid waste bin
   
2. Empty the sewage tank

If a heavy cleaning has been performed, a deep automatic cleaning is recommended:

• Place the HIZERO back on the base.
• Switch to mode 2 and let the machine run automatically until it stops automatically.
• Empty the sewage tank again
• If necessary, the above steps can be repeated.

Maintaining proper daily care can extend the lifespan of the device and ensure optimal cleaning results.

A full charge takes 4 hours .

HIZERO automatically stops charging once fully charged, so you can safely keep it connected to the charger without damaging the battery.

In addition, the new HIZERO is set to factory safe, with the battery retaining less than 30% charge . Please fully charge it before first use.

Not recommended. Different cleaning agents or disinfectants may contain corrosive chemicals that could damage the internal parts of the HIZERO and potentially cause leaks or malfunctions .

For best cleaning results, we recommend using HIZERO hard floor cleaner .

Can:

• Furniture height > 9cm : Cleaning head can be inserted
• Furniture height > 20cm : The entire machine can slide under the furniture.

The Hizero head can easily bypass obstacles for cleaning by twisting the handle.

Generally, this is not necessary .

The cleaning roller can remain soft for 2–5 days (depending on the weather).

Soaking is only necessary when the rollers become dry or hard.

Please avoid prolonged exposure of the roller to direct sunlight or placing it near heat sources to prevent accelerated hardening.

• Mode 1 (General Cleaning) : Daily Floor Cleaning
• Mode 2 (Intensive Cleaning) : For example, cleaning the kitchen floor after cooking.

Mode 2 uses more water to enhance cleaning.
For better results, it is recommended to add 5ml of HIZERO cleaning solution to the clean water tank.

For strong cleaning, simply add 5ml (about one full capful) to a 500ml water tank.

• Docking base
  It serves as a storage rack and also as a deep automatic cleaning station.
• Cleaning brush
  It assists in emptying the trash can and can be used for manual cleaning during deep maintenance.
• Brush Cleaning Tool
  It is specially designed to remove long hair and fibers from the roller brush.
  Simply insert the roller brush as indicated by the tool arrow and push it forward to remove the tangled material.

Please refer to the maintenance tutorial video first:
https://youtu.be/HLZqPcc36f0?si=zwgQi8yBAXKeKo1D

The following is the maintenance procedure:

1. Post-cleaning treatment : Empty the solid waste container, empty the wastewater tank, and remove hair from the roller brush.
2. Inspect the filter screen .<br/>If necessary, remove and clean it to ensure smooth operation.
3. Deep automatic cleaning <br /> Fill the clean water tank with clean water (tap water below 40°C).
   Add 5ml of HIZERO hard floor cleaner . Start mode 2 for deep cleaning. Do not charge the machine during cleaning; let it run until it automatically stops. Empty the wastewater tank again.

For detailed instructions, please download the F500 User Manual : Click to download .

The following are recommended replacement cycles (which vary depending on usage frequency):

• Cleaning roller <br />Replace every 6–18 months. Daily cleaning for 30 minutes → Recommended replacement every 6 months. Weekly cleaning 2–3 times → Recommended replacement every 18 months.
• Brush Roller
  Replace approximately every 12 months or when the roller brush deforms and its cleaning effect decreases.
• Wiper blade
  Replace approximately every 12 months or when deformation leads to poor cleaning.
• Cleaning solution
  1L can be used for approximately 200 water refills; generally, one bottle is sufficient per year.

In case of accidental damage or breakage due to improper use, please replace the parts as soon as possible.

• Empty trash cans and wastewater/clean water tanks.
• Remove the rollers and let them dry completely.
• The drying roller can be erected using the base support.
• If you need to travel abroad for an extended period, it is recommended to remove the battery by loosening the screws with a screwdriver or coin.

Can't.
HIZERO components are not designed for dishwashers.
It is recommended to use the cleaning brush that comes with the device for maintenance.

Ways to avoid odors:

• Empty the trash can and wastewater tank after each use.
• Deep cleaning is recommended after encountering milk, food, or pet excrement.

If the machine emits an unusual odor:

• Perform deep automatic cleaning (add 5ml of cleaning solution).
• If the odor persists, repeat the process once or several times until the odor is completely eliminated.