HIZERO 使用仿生技術清潔所有硬地板。 能同時進行掃地、拖地、抹乾並自我清潔滾筒及水路部分。
HIZERO 並非真空式吸塵器，也不是蒸氣地拖。 它使用仿生技術，以機械方式在地板上緩慢移動高聚合物滾輪，同時拈起固體垃圾並同時拖地。
當 HIZERO向前移動時，固體垃圾會被微濕的滾筒撿起，而液體廢物則被滾筒吸收並隨水路送走。 滾筒還會拖淨地面，把污垢或碎屑清潔。HIZERO 以其獨有的技術，將固態與液態廢物分開，方便清潔處理。
一般而言充電完成後的使用時間約為 60 分鐘。 全新電池在使用前需要預先充電 4 小時。 充電時，電池指示燈應為閃爍的紅色；充滿電後，電池符號將呈穩定的藍色。
這款 HIZERO專為所有硬地板而設計。 瓷磚、大理石、花崗岩、複合地板、膠地板、木地板、浮動地板、工程和混合地板等等。 地板必須平坦鋪設，HIZERO 才能有效地工作。
不適用於地毯或軟地塊。
HIZERO上有兩個水箱，一個是清水箱，一個是污水箱。 淨水箱容量為 500 毫升，應以步行速度使用可清潔約 500 平方呎地方。污水箱的容量為 600 毫升。 請注意，乾淨水和廢水不會混合，因此您始終使用乾淨水來清潔地板。
Hizero 是一體式的潔地機，專為密封且相對平坦的硬地板設計。
Hizero 並非旨在清理以下東西：
動物或人類的糞便，如尿液、嘔吐物或排泄物。
大塊的東西，比如一整盤意大利粉或一瓶醬汁連同破爛玻璃。
應該先利用紙巾清理移除一大堆的穢物，然後再用 Hizero 完成清潔地面。
請避免用 Hizero 處理碎玻璃，因為它可能會損壞滾筒。
HIZERO 潔地機是一款全方位的地板清潔機，只需裝滿一個乾淨水箱(500ml)，它可在大約 8-10 分鐘內清潔約 500 平方呎面積，清潔整個家庭。
The Hizero uses bionic technology to clean all hard floors. Sweeps up debris, wet mops, dry excess water & cleans the roller & the internals in mode 2.
Hizero is not a vacuum and it is not a steam mop. It uses bionic technology to mechanically move the polymer roller slowly over your floor while picking up hard waste and simultaneously mopping your floor.
As it moves forward the hard waste is picked up by the wet roller and the liquid waste is absorbed by the roller. The wet roller also mops the surface cleaning any dirt, grime, or debris. Its exclusive technology separates the hard waste from the liquid waste for easy disposal.
The battery life during regular use is approximately 60 minutes. The battery will need 4hrs of continuous charge prior to use. While on charge the battery light should flash red and when fully charged the battery symbol will be a solid blue.
This Hizero is designed for all sealed hard floors that are water-resistant. Tiles, marble, granite, laminate, vinyl floors, timber floors, floating floors, engineered & hybrid floors. The floors must be relatively flat for the Hizero to work effectively. If it’s water-resistant, it will work to clean your floors.
No carpets or rugs.
There are two tanks on HIZERO, one is the clean-water tank, one is the waste-water tank. The clean water tank capacity is 500ml and should clean 50sq using the appliance at a walking pace. The wastewater tank has a 500ml capacity. Note the clean water and wastewater never mix, so you are always cleaning your floors with clean fresh water.
Hizero is an all-in-one hard floor cleaner designed for all hard floors, that are sealed & relatively flat.
Hizero is not designed to clean the following mess:
Animal or human mess such as urine, vomit, or excrement.
A large bulky mess such as a full plate of spaghetti or broken bottle of sauce.
A big mess should be cleaned up first with a paper towel and then finish with the Hizero.
Avoid broken glass as it may damage the roller.
The Hizero bionic mop is designed to be an all-around hard floor cleaner, it will clean 50 sq in around 8-10 minutes with one refill of the clean water tank. It’s designed to perform spot cleans and also full cleans of the entire home.
將手柄連接到主體時，確保零件對齊並接合妥當，然後插入螺絲，用硬幣或平頭螺絲刀上緊。
高聚合物清潔滾筒出廠時較硬，需要在溫水中浸泡3-5分鐘才能完全軟化。 請注意，它需要按摩/摩擦以使其完全軟化並確保沒有硬點。
將手柄連接到主體後，確定電池已經安裝在手柄正下方的空腔中。 您可以用硬幣或或平頭螺絲刀來安裝或拆卸。
When connecting the handle to the lower body ensure the parts are lined up push together and then insert the screw, use a flat head screwdriver to tighten.
The polymer cleaning roller comes from the factory hard, it needs to be soaked in warm water for 3-5 minutes to soften it completely. Note it will require massaging/rubbing to soften it completely and ensure there are no hard spots.
Click here to view video tutorial
Once you have connected the handle to the lower body install the battery in the cavity just below the handle. You will need a 10c piece or flat head screwdriver to install.
To assemble the charging base, please insert the vertical piece into the base and connect the power adapter.
完全組裝好後，可以將HIZERO 傾斜到後輪上並沿地板移動，便能輕鬆起行。
HIZERO 能直立放置於機座上。您只需將充電器直接插入電池上方的充電孔便能開始充電。
請確保電源適配器安裝正確並連接到充電孔和電源插座，並確保電池安裝好。如果不成功，可以嘗試卸下並重新安裝電池，拆下手柄再重新組合。
使用前請為設備充電 4 小時。 連接充電器時，電池符號會閃爍紅色，直到充滿電。 充滿電後，電池符號將呈藍色常亮。
Once fully assembled the Hizero can be moved in 2 different ways. One tilt it onto the back wheels and move it along the floor or use the cavity just above the battery to insert your hand and lift, it only weighs 3.9kg.
The Hizero sits fully assembled onto the charging dock. Note you must lift the appliance and place it onto the 2 prongs located on the charging dock, the vertical piece. These 2 prongs must insert securely into the cavity located at the rear base of the Hizero appliance.
Please ensure the power adapter is installed correctly and connected to the charging base and a wall power socket outlet. Ensure the Hizero appliance is sitting “flush” onto the charging base and the base prongs are inserted into the cavity on the appliance.
Please remove and reinstall the battery ensuring the battery sits flush within the frame and not sticking out on any of the sides. Ensure the screw is firmly tightened but not too tight. Pull apart the handle and reconnect, remove the body screw pull apart the handle and reconnect.
Please charge the appliance for 4 hrs before use. When sitting on the charging base the battery symbol will flash red, until it’s fully charged. When fully charged the battery symbol will be solid blue.
Please leave it on the charging stand all the time. It’s ok to leave the power on at all times.
打開電源後，HIZERO 清潔頭會自行向前移動。您可以隨著潔地機的速度前行或後拉產品。它在向前運動中清掃固體廢物，並同時它在向後運動中再次拖地（但不會向後撿起固體）。因此，您必須將設備向前推過碎屑才能收集它，但它仍是會雙向拖地。
對於新設備，最可能的原因是高聚合物滾筒沒有完全濕潤和變軟，請參見下面的視頻。如果您不每天使用您的潔地機，高聚合物滾筒可能會變乾，您需要在使用前將其取出並重新浸泡在溫水中使其軟化。
HIZERO 用途廣泛且靈活，手柄可以向下傾斜到相當低的位置，並允許從家具和椅子下方進入。清潔頭的寬度不到 30 厘米，因此可以伸入狹窄的地方，並且清潔頭上具有旋轉功能。請避免在可能被拉入清潔頭的大型障礙物、毛巾、鞋帶、電線、百葉窗繩等附近清潔。這會損壞設備。如果發生這種情況，設備將停止運作。
HIZERO 有 2 種清潔操作模式：
模式 1，定期清潔，這是您第一次打開產品時的默認模式。這種模式應該用於家中的日常清潔。
模式 2 用於重度清潔或作自我清潔內部/滾筒，此模式使用雙倍的水來滿足重度清潔要求。
要更改模式，請按下帶有三條水平線的按鈕。
不，只能在清水箱內使用 HIZERO 清潔劑。所有其他外來化學品都會造成損壞並使您的保修失效。
請不要使用以下任何一種清潔劑：
含有滴露成分。
含有酒精。
含有桉樹油。
含有精油。
含有地板消毒劑。
含有洗衣粉或廚房洗滌劑。
握住 HIZERO 的手柄，將腳輕輕放在靠近下半身的白色塑料的兩側。在用腳輕輕向下推的同時，快速將手柄向後拉。這將解鎖手柄並準備好使用。
要鎖定它，請豎直推動手柄，直到您聽到一聲響亮的咔嗒聲。這意味著它被鎖定在直立的直角位置。
The Hizero cleaning head moves forward on its own once the power is turned on. You can push the appliance forwards and backward at normal walking pace. It sweeps up hard waste in the forward motion and mops simultaneously It mops again in the backward motion (won’t pick up debris backward). So you must push the appliance forwards over debris to collect it, but it mops in both directions
For a new appliance the most likely cause is the polymer roller not being completely wet and soft, see the video below. If you don’t use your appliance daily the polymer roller may dry out, you will need to remove and re-soak it in warm water to soften it before use.
Using the disposable clear plastic trays is optional, if you do use them they are designed to be thrown away after each use. Alternatively please use the green hard waste tray and clean and wash after every use. To ensure no smells occur, clean and wash the hard waste tray after each use. Also, remove and clean the wastewater tank after each use.
If the polymer cleaning roller is still wet you can use it as normal. If the roller has dried out please remove and resoak it as per the original setup instructions.
Non use for extended periods will cause the roller to dry out, the roller will not turn when dry and will cause the roller error light to come on.
The Hizero is very versatile and agile, the handle can tilt down quite low and allow access under furniture and chairs. The cleaning head is just under 30 cm wide so it can reach into tight places and has a swivel feature on the cleaning head. Please avoid cleaning near large obstacles that can be pulled into the cleaning head, towels, shoelaces, cords from blinds, etc. This will damage the appliance. If this does occur, the appliance will shut down.
The Hizero has 2 cleaning modes of operation:
Mode 1, regular cleaning which is the default mode when you first turn on the appliance. This mode should be used for regular everyday cleaning at home.
Mode 2 for heavy cleaning or appliance internal/roller cleaning, this mode uses double the water for heavy cleaning requirements.
To change the modes, press the button with the three horizontal lines.
NO, only HIZERO detergent must be used inside the clean water tank. All other foreign chemicals will cause damage and void your warranty.
Please do not use any of the following:
no eucalyptus oil.
no essential oils.
no floor disinfectants.
no laundry or kitchen detergents.
Hold the handle of the Hizero and place your foot gently on either side of the white plastic adjacent to the lower body. While pushing down gently with your foot, pull back the handle towards you in a quick motion. This will unlock the handle and be ready to use.
To lock it, pushes the handle upright until you hear a loud click. This means it’s locked in the upright right angle position.
請不要將廢物留在垃圾鏟中，它最終會散發出氣味，污水箱也是如此，每次使用後清空並清洗。每天使用後取出並清潔綠色過濾器。所有這一切只需要幾分鐘。
建議您每週卸下並清潔滾筒，並卸下清潔位於高聚合物滾筒後面的金屬水糟。
如果經常使用 – 無需取出晾乾，將帶有清潔滾筒的產品放在底座上即可。
如果不經常使用 – 取出晾乾並存放在陰涼處。 但存放前請徹底清潔滾筒，否則可能會產生異味。 要再次使用它，您需要在使用前重新浸泡並軟化滾筒。
請使用濕布擦拭，不需要化學清潔劑。 切勿將完全組裝好的設備浸入水中。
硬毛刷筒也需要每周清潔一次，這是長毛積累的地方。 請取下硬毛刷並去除毛髮，用溫水和清潔劑清洗硬毛刷，然後重新安裝。 此外，請務必清除粘在硬毛刷馬達上的任何毛髮。 硬毛刷需要每 6 個月更換一次。
如果您連續 2 週或更長時間不使用本產品，請取出電池。
如果您每天使用它，沒有問題，它是一種長壽命的鋰電池。
請首先確保設備已完全清潔，因為氣味可能來自骯髒的水槽排水管（滾筒後面的金屬水槽）。
清潔完畢後，使用清水箱內的 HIZERO 清潔劑在模式 2 上運行自清潔。 一個乾淨的水箱需要 15 毫升，請參閱如何執行此操作的視頻（在清潔所有組件之前不要運行自我清潔）。
如果氣味仍然存在，您可能需要一個新的滾筒，注意滾筒應根據使用情況和環境而更換。一般情況下，每 4-6 個月更換一次。如家中有寵物，即用量較高的用戶，可能需要更頻繁地更換滾筒。
如果滾筒狀態仍然新淨，可嘗試將 5 毫升無味漂白劑與 HIZERO 清潔劑一起加入清水箱，並運行兩次自我清潔循環。 頭一次使用漂白劑，其後一次只使用清水沖洗系統。
請勿將清潔頭的任何部分浸入水中，否則會導致內部零件損毀。也不要在洗碗機內清洗 HIZERO 的任何部件，只限手洗。
如果您經常使用它，可以將無清潔劑的清水留在清水箱中。 污水箱每次使用後必須清空並沖洗。
HIZERO 設計能自我清潔系統內部管道和高聚合物滾筒（自我清潔功能）。
請完成下列所有清潔項目，再使用模式 2 自我清潔一次。
1.取出並清潔固體垃圾鏟
2.取下並清潔綠色過濾器
3.取下並清潔硬毛刷和其後面部分
4.取出並清潔污水箱
5.取下高聚合物滾筒，取下並清潔滾筒後面的金屬水槽，這是非常重要的，建議每週進行一次。
如果您連續 2 週或更長時間不使用設備，我們建議您執行以下操作：
清潔主機內的所有組件。
在模式 2 下運行內部/滾筒清潔。
取出電池並將其存放在陰涼乾燥的地方。
取下高聚合物滾筒，清洗並存放在陰涼乾燥處。
保持清潔頭蓋打開以排出空氣。
從兩個水箱中取出所有水並擦乾。
是的，我們建議每天清潔污水箱。
Daily after use, you should remove and clean the hard waste tray and remove and clean the wastewater bottle.
Please don’t leave debris in the tray it will eventually smell, same for the wastewater tank, empty and wash after each use. Remove and clean the green filter daily after use. All this should only take a few minutes.
Every week, you must remove and clean the brush roller, remove and clean the metal grate located behind the polymer roller.
If used frequently – You don’t need to take it out for drying, place the appliance with the cleaning roller onto the charging base it will be fine.
If not used frequently – Take it out for drying and store it in a cool place. But please clean the roller fully before storage or it may smell. To reuse it again, you will need to resoak and soften the roller prior to use.
Please use a damp cloth and wipe down, no chemicals required. Never immerse the fully assembled appliance in water.
The brush roller also needs weekly cleaning, this is where long hair will accumulate over time. Please remove the brush roller and remove the hair, wash the brush roller in warm water and detergent and reinstall. Also, be sure to remove any hair stuck on the brush roller motor. The brush roller needs replacing every 6 months at a minimum.
If you don’t use the appliance for 2 or more weeks, please remove the battery.
If you use it daily, no problems, leave it installed and on charge.
It’s a lithium battery with a long life.
Please ensure firstly that the appliance has been fully cleaned as the smell could be coming from a dirty sink drain (the metal grate behind the roller).
Once this has been cleaned run a self-clean on Mode 2 using Hizero detergent inside the clean water tank. 15ml for one clean water tank, see how to do this (don’t run a self-clean until you have cleaned all the components).
If the smell persists, you may need a new roller, note that the roller should be changed every 4-6 months depending on usage and environment. Pets in the home may require more frequent roller replacements.
If it’s much newer than this try adding 5ml of unscented bleach into the clean water tank together with Hizero detergent and run two self-clean cycles. One with bleach and one with plain water to flush the system.
Click here to view video tutorial
NO, please don’t wash any parts of the Hizero inside a dishwasher. Please never immerse any part of the cleaning head in water it will damage the motors.
If you use it frequently, it’s ok to leave water in the clean water tank. The wastewater tank must be emptied and rinsed daily after each use.
The Hizero is designed to use a clean water system to clean the internal pipes and the polymer roller (self-clean inside).
Once you have completed the full physical clean of all the cleaning head components please run the self-clean cycle on Mode 2
If you are not using your appliance for 2 or more weeks at a time, we recommend the following:
Yes, we recommend daily cleaning of the wastewater bottle. We also recommend once a week cleaning of the wastewater bottle lid and the long green stem where the sensors are located.
我們建議每 4-6 個月更換一次高聚合物滾筒。
請注意，滾筒的實際使用壽命取決於使用情況、保養情況以及您要清潔的地面面積及狀況。 磨損是正常現象，但隨著滾輪磨損，它或會在您的地板上留下更多的水。 不當的使用清潔劑亦會大大加速滾筒損壞。
我們建議至少每 6 個月更換一次硬毛刷滾筒。 隨著滾筒上的硬毛磨損，清除高聚合物滾筒上碎屑的效果會降低。
根據使用情況，綠色梳狀過濾器定期清洗即可重複使用。
We recommend replacing the polymer roller every 4-6 months.
Note that the life of the roller is determined by use and also the surface you are cleaning. Over time the roller will wear and will not clean as effectively as before. As the roller wears it will also leave more water behind on your floor. Wear & tear is a normal occurrence.
We recommend changing the brush roller every 6 months as a minimum. As the roller wears it will be less effective at clearing debris off the polymer roller.
The filter needs replacing every 1-2 months depending on use. The new green comb filter is reusable.
Appliances purchased before July 2019 will have the grey filter installed inside the sink drain (the metal grate and will need the hook to remove the metal grate).
Appliances purchased after July 2019 will have the green filter tab with a blue filter insert this can be replaced by removing the tab and replacing the blue part.
