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Terms and Conditions
The Site is owned and operated by Aware & Trustful (HK) Co., Limited (相知香港有限公司)
【Use and Purpose of the Platform】
【Delivery Service (applicable to the orders to be delivered to designated delivery addresses in Hong Kong) 】
In case of any dispute, we reserve the right of final decision.
【7-Day Manufacturer Defective Guarantee Policy】
In general cases, we accept no return or exchange of products, except that the product is defective or damaged upon receipt (due to its own quality issues) or there is an omission or error in the number of products delivered. In such cases, please complete the following steps to apply for the return and exchange within seven (7) calendar days from the date of receipt:
If we agree that you have the right to exchange, the product will be exchanged for one of its kind (Same color and model).
The product to be returned or exchanged shall be in its original condition when it's sold and unused, and with all its parts and accessories,
including the instructions, certificates, labels, marks, consumables, and bags and boxes, etc.
If you have any questions on Exchange or Replacement, please contact our customer service: (852) 2126 7350
【HIZERO Account and Password Safety and Security】
In case of any failure in logging in or use of your www.hizero.com.hk account, please contact us at the HIZERO hotline for assistance.
You are responsible for keeping safe your HIZERO account and password and ensuring that they are safe and secured. We bear no responsibility for any loss or damage directly or indirectly caused by and/or related to the loss or theft of your mobile phone with an HIZERO account or the misuse of your HIZERO account or e-wallet or the exposure of your account password to an unauthorized person.
The HIZERO hotline may be suspended (due to nightly system updates, communication network or power failure or other causes). We will take all reasonable measures to ensure that the HIZERO hotline will resume its operation as soon as possible after the scheduled repair or maintenance periods or failures.
These Terms and Conditions is developed for the benefit of both contracting parties only and does not create or confer any benefit on any third party. Applicability of the terms under the Contract (Rights of Third Parties) Ordinance and/or similar legislation in other jurisdictions that grant any third party the right to exercise these Terms and Conditions is hereby expressly excluded. Terms of these Terms and Conditions shall not and will not be exercised by any third party. Notwithstanding the foregoing, associated companies of the Company may enforce its rights of third party under these Terms and Conditions according to the Contract (Rights of Third Parties) Ordinance or similar legislation in other jurisdictions. The contracting parties may exercise their right to terminate, rescind, agree to modify according to these Terms and Conditions, waive or modify these Terms and Conditions or to resolve problems without the consent of any third party (including the Group and/or its wholly-owned subsidiaries). The definitions of "subsidiary" and "associated company" may refer to Article 2 and 15 of the Companies Ordinance (Cap. 622) as amended from time to time.
You may not use any automatic data mining techniques (including but not limited to spiders, robots or other similar network technologies) to record, download or store the content of the Platform or otherwise copy or distribute or manipulate the results of any activities or lucky draws on the Platform. You may not take any action to interfere with the Platform or any other users using the Platform, including but not limited to making the Platform overloading by any means, making denial-of-service attacks (flooding), spamming or attacking the server (crashing). You must comply with all applicable laws. You may not fabricate any part of the Platform elsewhere, or establish links to any other websites or applications on the Platform, or change the appearance, page, content or operation of the Platform. You may not send by post or transmit any threatening, disparaging, defamatory, obscene, slanderous or seditious data or any information that might violate the law. You confirm and agree that the Company will fully cooperate with the requests or orders from law enforcement agencies, courts, governments, regulatory agencies or other relevant organizations to disclose the identity of those who have posted such messages or objects. In order to protect the reliability of online survey, all survey answers will be monitored to prevent online frauds, including double membership and multiple answers.
【Intellectual Property Rights】
All pages and content of the Platform, including but not limited to HTML code, software, content, picture, audio, video, photograph, survey, logo or other things, belong to the intellectual property rights or the authorized use of the Company and its authorized persons, business partners and affiliates, including registered trademarks, service trademarks, copyrights, patents and trade secrets. Except as explicitly permitted in these Terms and Conditions, without prior written consent from the Company and its authorized persons (if applicable), you may not modify, copy, reproduce, create derivative works out of, reissue, display, upload, post, transmit or release the content of the Platform, including but not limited to the content, fonts, images, links, buttons, wallpapers and desktop themes.
【Third Party Information】
Third-party Websites, Products or Service Data. The Platform may contain links to websites not managed by the Company or products or service data of third parties. You are reminded to be careful when leaving the Platform for other websites and to read the terms and conditions of third-party websites carefully. The Company will not verify the terms of these third-party websites and will not be responsible for any third-party websites. The content on the Platform is for reference only. The contents, views and opinions on the Platform do not represent the views and positions of the Company.
【Communication with the Company】
【Privacy and E-mail】
All contents and services provided by the Platform, including all those contained on or through the Platform are "as they were at the time". To the maximum extent permitted by law, the Company will not make any representations or warranties regarding the content of the Platform. In addition, to the maximum extent permitted by law, the Company is exempt from any express or implied warranties, including but not limited to non-infringement, ownership, commercial merchantability or suitability for a particular purpose. The Company does not warrant that the functions or any data or content contained in the Platform will not be disturbed or error-free, that the problems will be corrected, or that the websites or servers that cause such problems will be corrected, or that the platforms or servers that cause such problems will be free from viruses or other harmful ingredients. To the maximum extent permitted by law, the Company shall not take any legal responsibility for any damaged profit, lost data, missed opportunities, compensation costs, punitive damages, exemplary damages, personal injury/wrongful death, and special, incidental, indirect or other joint damages that are caused by infringement, contract, serious legal liability, or other principles of law or equity. Both parties now agree that the Company shall not be liable for any of the above-mentioned damages, whether or not either party has been informed that such damages may occur. Although the Company provides standardized procedures for activities, the Company does not control or manage its members' behaviors on the Internet, nor is it responsible for any content or data transmitted or shared by any member on any other network. If a claim is made against the Company for your actions, content or data, you must indemnify the Company and protect the Company from all.
These Terms and Conditions are subject to change from time to time without prior notice. Please visit the Platform regularly to learn modified information. The changed information will be published on the Platform by the Company and will take effect at the time of publication. If you continue to use, visit the website after the change, it means that you agree and accept such changes.
You agree to compensate the Company for any claim reimbursement, demand, legal liability, costs or expenses, including reasonable legal fees and expense, arising out of or related to your breach of these Terms and Conditions or relevant laws and made by or against a third party, and indemnify, defend and hold harmless the Company, its employees, directors, personnel, agents or representatives.
Notwithstanding that any part of these Terms and Conditions shall be set aside or declared invalid or unenforceable by a court of competent jurisdiction for any reason, the provision shall be null and void but the remaining part of these Terms and Conditions shall remain unaffected and in force.
You agree and accept that these Terms and Conditions shall be governed by and construed in accordance with the laws then in force in Hong Kong. You agree and accept the jurisdiction of the courts in Hong Kong concerning any proceedings arising out of or related to these Terms and Conditions or in connection with the enforcement of these Terms and Conditions.
If you have any questions about these Terms and Conditions, you may E-mail to [email protected] or mail to service center
In case of any dispute concerning these Terms and Conditions, the Company reserves the right of final decision.
版權所有為©2022 相知香港有限公司(以HIZERO 之名義經營)，保留一切權利。